Spa Etiquette

General Questions

What is the best way to make a reservation?
Spa services are available on a daily basis. We recommend calling as far in advance as possible to ensure that appointment times are available. We require a credit card number as well as a phone number where you can be reached to confirm your desired appointment time.

May I use my laptop while I’m in the salon?
YES! Avalanche offers free Wi-Fi high speed internet access so please feel free to bring your laptop with you. If you are planning on listening/watching something on your laptop, we ask that you please bring a pair of headphones as to not disturb other guests visiting the salon.

What about my cell phone?
Please turn your cell phone off, or place it on vibrate, upon your arrival to Avalanche.

What should I wear if I’m receiving a massage?
A massage is usually done while nude and only the area being massaged is exposed. If you’re more comfortable keeping your underwear on, it is entirely your preference.

What is Avalanche’s Cancellation Policy?
The treatments you select are reserved especially for you. A 48 hour cancellation notice is kindly required. Some bookings require a 2 week cancellation notice. Please make sure that you call us directly if you need to cancel for any reason. Thank you for your consideration for other clients and staff.

Spa Etiquette Recommendations

• Arrive at least 20 minutes before your spa appointment so you have time to check in, change into your robe and slippers, and relax.
• If you schedule two treatments together, we suggest that you receive a massage before your facial. A body treatment should go before your massage.
• Don’t eat a heavy meal after your massage. Take it easy and drink plenty of water.
• Gratuities are graciously accepted. For groups of 4 or more, a 20% gratuity will be included.